Global
Call Center offers its client partners the possibility
to externalize a large range of marketing activities
and tasks in order to establish a personalized and
beneficial contact with your current and potential
customers.
Global Call Center thus assures an externalized management
of comprehensive operations for remote-client relationships.
Outgoing
calls
Directory
development
Identification
of opportunity
Telesales
Appointment
making
Traffic
creation
Courtesy
calls
Polls
and surveys,
Telecollection
Incoming
calls
Management
of calls for information, data base creation and personalized
Document
correspondence,
Development
of potential customers,
Registration
of test offers,
Information
on products and services / Info-line
Order
taking,
Product
launching,
Customer
support,
After-sales
services,
Crisis
management,
Customer
loyalty creation,
Complaints
management,
